New York Los Angeles based creative with a decade of experience empowering teams at the intersection of product, design, and news.
As Director of Product Development at The Washington Post I led the reimagining of all digital platforms with a focus on innovation. I left The Post to join Vox.com as part of the founding team and drew the first designs for the website on a napkin. I've won two SND President's awards for my contributions to design and my work has been named best of the year by Gannett and Editor & Publisher.
In my spare time, I obsess over discovering better processes and creating happier, more inclusive workplaces.
Get rid of silos and toxic cultures and build cross functional teams that help each other make better products. Organizational charts are design documents.
Putting collaboration, communication, culture, community, and context first naturally leads to process, plans, and products. Culture is a product.
Every person helping another person has a multiplier effect. The product gets better and so do the people. Support allows us to focus on our strengths.
Sharing documentation communicates that you believe everyone has something to contribute and gives people the knowledge to do so.
Shipping is not an end but a beginning. The next steps are the most important, when we take the time to listen, learn, and improve.
This is a reminder that nothing happens without us. If we’re not healthy physically and mentally we can’t support each other. We burn out alone or we spark together.
“The difference is that Vox is open to experimentation, it demands rapid iteration, and it puts technology-shaping people on par with word-shaping people. The difference is that, in many traditional newsrooms, changing the UI on a page ... would have taken multiple meetings where the tech side’s knowledge would likely have been undervalued. It’s a corporate ethos and a permission structure that means good ideas don’t have to get bottled up. It’s being the kind of place that would build Chorus in the first place. That is Vox’s edge, and you can’t buy that off the shelf.” — Nieman Lab
Dysfunctional newsrooms are characterized by a lack of communication that makes creating new things difficult. A few ways to make newsrooms better.
“We’re able to assemble and build products with little interaction with managers because of trust. And I think that starts with a different kind of communication.”
While most people are hyper-protective of their social media posting, I created a tool that will allow anyone to Tweet from my account while I was on vacation.
I give talks on emerging technology (blockchain, machine learning, voice, 5G), the intersection of product and media, design thinking, organizational design and operations management, and workplace culture. I’m always open to speaking opportunities. Hit me up.